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Bergdorf Goodman Complaint - A Sad High End Service! - bag
Bergdorf Goodman Complaint

Bergdorf Goodman Complaint

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A Sad High End Service! - bag


Ordered a purse online....paid with a credit card...got a confirmation email...thank you for you order #-------....waiting for it to arrive....after 2 weeks of waiting I finally called the customer service with my order #....and ohhh....the order have been canceled...it's out of stock...i told the customer service the I have not gotten any notice of cancellation....the only email I've received was the thank you for your order....oh, well...sorry but it's no longer available...I asked her if the store at least notify the customer if they cancel the order and she said no...how am I suppose to know that the item i ordered is no longer available...I guess because it never came .....ah, customer service from a high end store....I'll be sure not to go to this store next time I want a Valentino...or a Prada...or a Nancy Gonzales.


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